| STEPS |
TASKS |
TOOLS |
STEP I:
GETTING STARTED
|
- Form a GP team
- Walk through survey and
information collection
|
- Brainstorming
- Attribute analysis
- Needs analysis
- Responsibility matrix
- Checklists, tally charts
- Flowcharts and process flow
diagram
- Material balance
- Benchmarking
|
|
STEP II:
PLANNING
|
- Identification of problems
and causes
- Setting objectives and
targets
|
- Brainstorming
- Cause and effect analysis
(Ishikawa)
- Critical path analysis
- Eco-mapping
- Gantt chart
- Force field analysis
|
|
STEP III:
GENERATION AND EVALUATION OF GP
OPTIONS
|
- Generation of GP options
- Screening and evaluation of
GP options
- Preparation of
implementation plan
|
- Brainstorming
- Cost benefit analysis
- Eco-mapping
- Failure made and effect
analysis
- Pareto charts
- Program Evaluation Review
Technique (PERT)
|
STEP IV:
IMPLEMENTATION OF GP OPTIONS
|
- Implementation of selected
options
- Training, awareness building
and developing competence
|
- Training need analysis
- Team briefing
- Responsibility matrix
- Critical path analysis
- Gantt chart
- Spider web diagrams
|
STEP V:
MONITORING AND REVIEW
|
- Monitoring and evaluation of
results
- Management review
|
- Solution effect analysis
- Eco-mapping
- Failure mode and effect and
analysis
- Charts (control, tally,
etc.) / spider-web diagram
|
STEP VI:
SUSTAINING GP
|
- Incorporate changes
- Identify new/additional
problem areas for continuous
improvement
|
- The tools are repeated here,
since the activities are looped
back to the previous steps
|
