While microfinance is essentially 'micro' in scale, Sri Lankan MFIs came to realize that there was a clear need to develop a support system within which microfinance activities could be positioned.
For MFIs, this support system includes issues such as grants/liquidity, disaster response planning and revolving. In the longer/broader term, it also includes issues such as financial stability, past performance (for trust building), locality of operation etc.
For the clients of MFIs, the support system includes issues such as awareness raising and business service training, followed by capacity building and other training activities in the longer/broader term.